Structured Interview Manual

Facility managers and maintenance supervisors can begin the MECH process when hiring new mechanics by using the Structured Interview. The Structured Interview systematically evaluates candidates, identifying the qualification level of each candidate to provide comprehensive documentation of the hiring process.

Since MECH Certification is only open to mechanics who already have at least two years of experience in the healthcare environment, it is recommended that facilities requiring MECH Certification for new hires use the Structured Interview when evaluating mechanics who have not previously worked in a healthcare facility.

The Structured Interview contains:

  • Job descriptions for three levels of healthcare maintenance work.
  • Instructions to conduct comprehensive, consistent interviews.
  • Effective interview questions specifically for healthcare mechanics.
  • Evaluation matrix to score each potential candidate.
  • Basic entry level test with answer key and scoring sheets.

Develop consistent hiring practices in your facility, easily identify and hire skilled mechanics, and save time and money with the MECH Structured Interview.

Supervisor's Implementation Guide

Developed for managers of healthcare mechanics, the Supervisor's Implementation Guide provides information and tools to get the most value out of the MECH program for your team.

The Implementation Guide contains:

  • Detailed information about the MECH Certification Test and STEP Evaluation Test, including on-site test proctor procedures.
  • Training guides and sample two-year programs to prepare maintenance mechanics for certification, either in your facility or by working with educational institutions.
  • Suggested study resources.
  • Test-taking techniques and strategies for combating test anxiety.
  • A complete practice test with answer sheet and scoring key to prepare your team for STEP or MECH Certification testing.

Build a better maintenance team and use MECH evaluation and certification to your best advantage with the Supervisor's Implementation Guide.


The STEP (Screening Tool for the Evaluation of Personnel) is designed for evaluating individuals or a group of mechanics, without conferring certification. Since the STEP Test has undergone the same rigorous analysis and provides the same professional scoring as the certification test, STEP testing provides you with a trustworthy third-party verification of your employee's skills.

Use the STEP Test to:

  • screen potential new hires.
  • evaluate mechanics who don't yet qualify for certification.
  • determine the need for additional training.
  • evaluate the effectiveness of training.

Facilities that require MECH Certification as a condition for hiring are encouraged to consider using the STEP test to evaluate potential employees who are not currently eligible for MECH Certification.

The STEP Test is similar to the MECH Certification test in skill categories, format and testing protocol. If your facility does not have an authorized MECH Proctor, a STEP Test Proctor will need to fill out and submit the affidavit form with every order. STEP Test proctors may be employees of the maintenance department, but should not be a direct supervisor of the examinee(s).

STEP Test orders can be fulfilled in as little as 20 business days, provided a proctor has been authorized. The STEP proctor will have 10 days to administer the STEP Test to the examinee(s) and return it for scoring. Scores are provided to the person who placed the order via email in approximately 10 business days.

Certification and Senior Certification

Certification is awarded to mechanics with at least two years of experience in the healthcare environment who pass the MECH test. Senior Certification is awarded to healthcare mechanics with four or more years of experience who pass the MECH test at or above the required score. Both are valid for five years from the test date and can be renewed by following the Recertification process.

The MECH test is a multiple-choice written exam with a two-hour time limit. The test covers the following categories of healthcare maintenance work:

  • Plumbing
  • Carpentry
  • Electrical
  • General Maintenance
  • HVAC/R Systems
  • Power Plant/Boiler
  • Safety and Support Services

Those with specialized skills in a particular category are advised to work toward expanding their knowledge base before testing. All test candidates receive the Test Preparation Workbook with their application, which includes a skills checklist and practice test to help them prepare.

The MECH test is typically administered within the facility where the test candidate works, by an authorized proctor. The proctor may be an employee of another department at the facility, such as human resources, education or nursing. Some proctors offer the MECH test periodically, on announced dates. State or regional healthcare engineering associations may also offer testing at seminars, conferences or other events.

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